Shipping policy
Processing Time
All orders are processed within 6-8 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Orders of $100 or more: Free shipping
- Orders under $100: Standard shipping rate calculated at checkout
Estimated delivery time is 7-10 business days from the date your order ships, in addition to processing time above. Delivery delays can occasionally occur.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Aurevanta Care is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Aurevanta Care is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or our support team directly to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping
We ship worldwide. Delivery times for international orders may vary from the estimate above depending on destination, customs processing, and local carrier handling.
Questions
If you have any questions about our shipping policy, please contact us at support@aurevantacare.com.